The Torres Team Testimonials

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Excellent guidance throughout entire process.

Listened to concerns. Was extremely helpful with all aspects of the sell and buy. Ayesha was my realtor. She was extremely informative and if questions were asked she got answers to me in a timely manner.

Linda

Zack is amazing!

He answered all our questions and was there day and night when new questions came up. The process went smooth and our house sold within hours before it ever hit the internet. I would highly recommend Zack to anyone!

Heather

Mark Meeks who works under Shane Torres' team was phenomenal in helping me purchase my first home step by step.

Even after I closed on my home, I am still able to keep in touch via text/phone call/email with questions and comments with my agent Mark Meeks. Thank you Torres Team :-)

Sanka

I worked with Zack and he did a phenomenal job on keeping me informed and putting in the work so I didn’t have to!

Would definitely recommend him to anyone looking to buy or sell!

Cheyanne

Great overall experience.

Realistic listing price. Feedback throughout the entire process. Attention to detail. Exceptional customer service by agent Trevor Gearhart. Thank you all so much.

Michael

He (Braden) was very professional and got the job done!

Alyssa

First of all, I would just like to say thank you for assisting us with the purchase of our dream home in Nevada and the sale of our home in Polk City.

I’m sure with the sale of every home you have comes with some bumps in the road but I feel like our home especially came with a few too many bumps than any of us would’ve preferred. However, with each road block we came across you were more than on top of finding a solution to every issue you encountered in a timely and professional manner which we were more than grateful for. Your communication with us about updates with the selling process was more than helpful to keep our nerves calm and appreciative knowing we were making forward progress. We learned so much from you about selling a house. A few years back we had debated trying to sell the house on our own but after seeing all the work and hoops to jump through we were sure glad we never attempted to do that and were thankful to have a professional like yourself with experience to sell our home for us. Again, we couldn’t be more pleased with your hard work and dedication with the sale of our home in Polk City. Finding a buyer who could close on time and make a cash offer was more than what we could’ve hoped for and your hard work does not go unnoticed by us. Hopefully we will never need to sell a home again, but if we do we would be more than happy to give you a call.

Zach & Erin

We recently worked with Andrew Bruellman on selling two properties as we were moving out of state.

Not only was he enjoyable to work with, he was extremely knowledgeable and did a great job in guiding us through the process. He was honest and transparent, provided great communication and was always willing to step in and help us which we greatly appreciated as we had a lot on our plates. I would highly recommend Andrew and am so thankful that we chose him to work with!

Katie

I just sold my first home and used a different realtor on the sellers transaction.

However, Andrew Bruellman (with RE/MAX Torres Team) brought a family through for a few showings and got an offer and were able to come to an agreement. We had already signed the contract and agreed and I had found out I was going to owe money at closing, when I wasn't planning on paying a dime. So, I brought up a different scenario to my realtor for an item we agreed on and hoping it would be a benefit on both ends and he was really accommodating and helpful with talking with the buyers and making it work to make us both happy. I can't tell him how thankful I am for that! Definitely a great experience, thanks Andrew!

Jessica

We purchased a home in the summer of 2020 on the front end of the pandemic.

We had purchased and sold homes in the past, but always on our own. When looking for a new home, we decided to see what a realtor had to offer. And my gosh were we blown away. Zack Cregeen with RE/MAX was INCREDIBLE. From multiple walk throughs, to answering a million questions and hitting the negotiation table hard for us, we could not be happier with the level of service received. We have never felt better about the purchase of a home. I highly recommend the Torres team!

Emilie

I cannot thank Gina Allen enough for helping with the purchase of my forever home!

Gina was a great resource and able to calm my nerves when they got the best of me. I've recommended her and the entire Torres Team to everyone I know who needs to buy or sell their home.

Katie

Are you looking for a hands-off full-service Realtor to sell your home including scheduling all cleaning and repairs at a reasonable price?

Look no further than Shane's team! Gina was amazing to work with and made the process super easy! I've worked with many realtors over the years and this was the smoothest agency I've worked with. Highly recommend!

Kayla

I highly recommend working with Victoria and Ismael Borges.

Throughout the whole process they made us feel at ease. At the beginning, they helped us get our home ready to hit the market and gave us pointers on how to stage our home. Victoria was very knowledgeable on the latest trends for home staging and Ismael knew what to look for around my home that might set us back on the inspection portion. The Torres team office were very efficient with booking tours and any appointments. They were on top of all the paperwork that was needed to be signed. When we started looking for our new home, they were very patient with us and I personally didn’t feel rushed at all. They took their time to get to know our preferences in our own home search and didn’t make me feel like I was wasting their time. If I were able to move again, I will definitely use them again!!

Stephanie

We were very happy to work with The Torres Team.

We especially liked their communication, from showings to the closing process. They made everything run smooth and we closed on time. They helped us navigate and they handled the small repairs that were needed from our buyers inspection. We had a pleasant experience from everyone we encountered from their organization during the process.

Caroline

Trevor Gearhart of Re/Max has worked as my realtor agent on three occasions.

He is absolutely professional, reliable and trustworthy under every circumstance. I can be a difficult customer but he shines with patience and sage advice to consider under challenging conditions. I'd recommend him and Re/Max to friends and family. I've left every transaction fully satisfied. Thanks, Trevor.

Michael

Gina was great to work with when selling our property.

She was very knowledgeable and quickly got back to us with any questions or concerns we had.

Lisa

Patrice Noble did a fantastic job finding me a house.

I was very particular about the house and the location and she never gave up. She was also great about guiding me through the intricacies of the purchase process. I hope I live in this house forever but if buy another house it will be with Patrice.

Keith

My fiancé and I bought our first home with RE/MAX Concepts and we worked with Ismael!

He made the buying process so easy and walked us through everything, he answer all of our questions as soon as we sent him them and he showed us every house we asked him to show us! He is amazing at what he does and he takes his time and walks you through things you should look for and the pros and cons of each house. Ismael made buying a house a lot less stressful and we definitely will work with him again if we decide to move or sell our home! Him and his Team Rock!

Nicholas

I reached out to my realtor based on a prior recommendation, and the experience for a first-time homebuyer was incredibly easy.

Availability, the ease of communicating, finding options for homes to tour, recommending services, and handling all the paperwork was seemless. Answered all my questions as well as teaching me other intelligent questions to ask. This process was much more fun than I expected.

Dylan

Braden is excellent!

He made our first time home buying experience easy. He kept us informed of everything and he is the best at what he does. I would recommend him to everyone that’s looking to buy a home. He is the best of the best.

Krystal

Gina Allen helped us buy our home, and I could t be happier.

Gina is personable, responsive, and absolutely wonderful to work with. I couldn’t be happier with the service we received, and I would absolutely recommend her to anyone.

Stacey

Zack Cregeen helped develop a plan, supported a realistic price point, and was able to sell it the first day it was on the market.

His customer service, attention to detail, and strong network came through for us. Highly recommend him!

Eddie

Our realtor, Zack Cregeen, was super to work with.

He was able to answer all of our questions and we were happy with the amount our home was sold for. The whole team working behind Zack was knowledgeable also!

Karen

We have worked with Patrice on numerous occasions to buy/sell and have always been more than happy!

Sarah

We worked with Jeff Johnston relative to our purchase of our Clive home.

Jeff was an absolute pleasure to work with. He was very helpful and pleasant to work with and made the home purchase a very pleasant experience. I will highly recommend Jeff to my friends and family.

Michael

Ayeesha with the RE/MAX Torres Team is so nice to work with.

Attentive, professional and is there when you need her. Great experience again with this whole organization. I buy properties and always use them!!

Shawn

Selling a home/buying a home is a stressful experience.

Selling/buying a home during a global pandemic presents a whole new level of issues! Patrice Noble with the RE/MAX Torres Team is not only a great Realtor, she also eased my concerns with showing my home and searching for a new one during this unique time. She explained the entire process in a way I could understand, recommended quality vendors who could help me prepare my home for sale, calmed my nerves and graciously answered my endless questions. She is an excellent negotiator and helped me buy my new home in record time - the entire process was seamless. I would highly recommend Patrice to anyone looking to buy or sell their home!

Julie

I worked with Gina Allen and she is the best realtor I have ever worked with (and I used to work in real estate.

) she was patient and listened and kept reminding of what is important. We put her through her paces with how many times we changed our plans. I couldn’t be more thrilled with the service.

Jennifer

I worked with Ismael with the RE/MAX Torres Team on a transaction and had a great experience.

He was patient and hard working and always communicates along the process. Thank you guys for helping me purchase my home.

Veronica

My husband and I had the pleasure of working with Ismael to sell our house and buy a new one.

He was very patient, transparent, and full of knowledge. Never sugar coated anything. This was very stressful for us and we were not the easiest clients but he never made us feel like a pain! Would recommend 100% to our friends and family!

Heather

Awesome team!

Wonderful to work with!

Natalie & Terry

Zack helped us sell and buy our home.

He was always there to answer any questions we had and got back to us promptly. He also did a great job of easing any anxieties that I had. You also can’t beat that they offer you a trailer to help you move. 10/10 recommend Zack and the RE/MAX team.

Brittany

Zack Cregeen went above and beyond when selling and assisting us in finding a new home.

He was sold our house in 2 days. Zack was very professional during this entire process. THANKS REMAX & ZACK

Brent

Gina was a pleasure to work with in buying our new home and selling our current home.

She was extremely helpful every step of the way. I would highly recommend her to anyone buying or selling a home.

Gina K

Zack Cregeen was our realtor, and we couldn't be happier with our home buying experience.

He was knowledgeable, showed the utmost professionalism in his craft, guided us throughout the whole process, and got us hands down the best deal he could get us. He felt more like a confidant than a realtor. I would highly recommend that you trust Zack with your home purchase.

Selina

Gina Allen made my home buying experience very easy and fast!

She worked quickly to help me put an offer on my house, and thanks to her, I was able to close on my house in only a couple weeks! I am so appreciative for all of her help, and I would highly recommend Gina to anyone looking for a realtor who always has their clients’ best interests in mind.

Katlyn

Working with the Zack as my realtor was fantastic.

I saw a listing online and they were able to show me the home almost immediately. Zack was very responsive and went above and beyond with communicating updates. As a first time homebuyer, the process can feel overwhelming, but he was available to answer any questions and help.

Rachel

We worked with Patrice Noble and she was SUPER helpful during this very hectic 2021 housing market.

Very thoughtful and responsive.

Emily

The Torres RE/MAX team is extremely responsive to requests and concerns, makes you feel like an individual, and keeps you informed on all things related to your purchase/selling needs.

Their professionalism, timeliness, and resources are excellent and appreciated, and I recommend them highly!

Samantha

Zack Creegen made the home buying experience pain-free and seamless.

Absolutely recommend to anyone looking!

Bradley

My family sold our home and bought a new one with the help of Ayeesha Ali and the RE/MAX Concepts team.

They were awesome - friendly, helpful, and incredibly knowledgeable. Would absolutely work with them again and recommend them to anyone in need of an agent.

David
Reviews on Zillow
Average Rating
"Andrew is excellent to work with. After helping purchase our first home years ago, we were glad to work with him again. He helped make the entire complicated process easy, and worked through all of our challenging requests. We will definitely work with him again the next time!"
5 /5.0
by user4490096
"Mallory was wonderful to work with! She's very prompt in her communication with us and gets answers to our questions in a very timely manner. She's super friendly and knowledgeable. When looking through houses we were very interested in, she never made us feel rushed and gave us all the time we needed."
5 /5.0
by sherylsweeny
"A very polite and answered all of my questions without hesitation. He made the buying of my a home a pleasure, I would recommend him to anyone buying a home"
5 /5.0
by sunflower 73
"We had a relative that lived 1+ hours away from all of us, and after his passing the Torres team not only helped us get the acreage sold, but transferred documents internally so we didn't have to travel long distances. Would hire them again should the need arise."
5 /5.0
by Curtt76
"We are first time home owners and found Shane and Gina and they're amazing! They were beyond helpful and always available during a competitive house market. I highly recommend Gina Allen! She listens, cares and isn't afraid to speak the trust. They're the only ones we'll ever use in buying/selling homes moving forward!!"
5 /5.0
by Ramean Walczuk
"Gina, Shane, and the REMAX team are great to work with! Gina answered all of my questions and was very prompt with all of the paperwork. Thank you for all your help!"
5 /5.0
by Justin Hopp
"Has been a terrific experience working with our realtor and the team. Trevor is very attentive and on top of everything. If he miraculously didn’t have info or an answer he reached out to someone on his team and got back to us in a timely manner. Would absolutely recommend the Torres group t others"
5 /5.0
by zachac8207
"Trevor Gearhart, who is a member of the ReMax Torres team, is doing a great job as our Real Estate Agent!! He found current listings that we were interested in and he worked around our schedule to schedule property showings. He was alert to homes that were just listed and got us showings right away so that we could have the earliest opportunity to look at them. If we wanted a second look at a property, he also was happy to schedule those. He was very helpful during the showings and he explains things very well. He is very knowledgeable and does research which also helps. He was tuned in to any hesitance we may have had on something and strived to make sure that we were satisfied. He helped us find our new future home and he explained all the forms and paperwork to us. We were able to electronically sign which was great! He comes readily to the inspections and takes notes for us. We love working with Trevor and will continue to work with him and ReMax in selling our current home. Trevor Gearhart and the Torres team do a great job and we would highly recommend Trevor to find the perfect home for you!!"
5 /5.0
by towerkk
"Going into my first homebuying process was a bit stressful at times, but Patrice Noble, from the Shane Torres team, made me feel comfortable and at ease during this process. I greatly appreciate all her guidance, knowledge, feedback along the way. I couldn't have asked for a better team in assisting me! I highly recommend using this team with your next home buying adventures."
5 /5.0
by ajbenson94
"Overall the team was great to work with! We started our search in mid-April, found the home we wanted mid-May and closed a month later. The team worked quickly to keep up with our pace. We wanted to be in a neighborhood before school started and they made it happen. They were very thorough with the offer process and our agent would give us a heads up of the documents that were coming with an overview of what they were so we could quickly sign. The only challenging thing we experienced was our agent taking vacation and we didn’t have a backup agent. We tried calling the office a few times to have an agent help show a house and couldn’t get ahold of anyone. The house we wanted went on the market around noon on a Friday and we had missed out on prior homes so we knew we needed to tour and put an offer in quickly. We had our lender update our pre-approval right after we saw it go on the market. We knew the listing agent so we had to contact him to get in for a tour because we couldn’t reach anyone from our team. We were able to see it at 4 through him and had an offer placed around 7 pm so the Torres team was able to come through quickly to help with the offer (I think our agent even updated the documents while on vacation which we appreciated very much). The rest of the process was incredibly smooth and they helped negotiate a few repairs that came up on the inspection that we weren’t even thinking about asking for (because we wanted the house that badly). A bonus was after closing we received a credit to help with some of our moving expenses! It was a nice surprise. All in all, we were very pleased!"
5 /5.0
by tashirae
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